Delivery Information
Shipping Policy
Order Processing
At Lillyco Australia, we aim to dispatch all orders within 24–48 business hours of receiving your order and payment.
During busy sale periods, promotions or peak trading times, please allow an additional 2 business days for processing and dispatch. Our team works hard to pack every order with care and have it on its way as quickly as possible.
Please note our office is unattended on Fridays, therefore orders are not dispatched on this day. If your order is urgent, please contact Jane Bryer on 0427 382 799 before placing your order where possible.
Delivery Timeframes
delivery times begin once your order has been dispatched.
- Metropolitan Australia: Delivery times vary depending on your location and Australia Post.
- Regional and Remote Australia: Please allow up to 10 business days for delivery.
- International Orders: Delivery timeframes vary by destination and local postal services.
Please note these timeframes are estimates only and are not guaranteed.
Shipping Carriers
All Australian and international orders are shipped via Australia Post.
While we endeavour to dispatch orders promptly, Lillyco Australia is not responsible for delivery delays caused by Australia Post, customs processing, weather events, or any other third-party carrier or circumstances beyond our control.
Shipping Rates
Australia
Shipping costs are calculated at checkout based on the weight of your order.
- Standard Shipping: Calculated at checkout based on weight.
- Express Shipping: Calculated at checkout based on weight.
Free Standard Shipping is available on all Australian orders over $999.
International
We proudly ship worldwide.
International shipping charges are calculated at checkout based on the destination and the total weight of your order.
Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information so you can monitor your delivery.
